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    "result": {"data":{"markdownRemark":{"frontmatter":{"title":"Managing transaction data in Console","slug":"console-manage-transactions","updated":"2022-04-13T00:00:00.000Z","category":"concepts-management","ingress":"Manage, review, monitor and transition transactions in Console","skills":null},"htmlAst":{"type":"root","children":[{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"The Transactions tab contains the most relevant information about\ntransactions in your marketplace. The data is presented in a list of\ntransaction cards. To view the transaction information, click on the\ncard and it will expand to show more information. The transaction cards\nare the most complex data cards in Console. They are rich in information\nand extremely useful in running your marketplace."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"transaction-card","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#transaction-card","ariaLabel":"transaction card permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Transaction card"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"Each transaction card contains the most relevant information about\ntransactions in your marketplace."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-wrapper"],"style":"position: relative; display: block; margin-left: auto; margin-right: auto; max-width: 635px; "},"children":[{"type":"text","value":"\n      "},{"type":"element","tagName":"a","properties":{"className":["gatsby-resp-image-link"],"href":"/docs/legacy/static/725e50b8c97985a2ee6910caca17604d/d1cb3/transaction-card.png","style":"display: block","target":"_blank","rel":["noopener"]},"children":[{"type":"text","value":"\n    "},{"type":"element","tagName":"span","properties":{"className":["gatsby-resp-image-background-image"],"style":"padding-bottom: 58.490566037735846%; position: relative; bottom: 0; left: 0; background-image: url('data:image/png;base64,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'); 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You\ncan see the main listing picture, the customer, and the provider\ninvolved in the transaction. You can navigate directly to the user cards\nby clicking on the profile pictures. Below them, you find the listing\ntitle and the listing’s basic price. You can navigate to the listing\ncard involved in this transaction through the listing title link. You\ncan also navigate to a filtered view of this listing’s reviews from the\nlink available in this section."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"strong","properties":{},"children":[{"type":"text","value":"On the right side"}]},{"type":"text","value":", you have a lot of information. We will present\nthis information in sections."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"summary","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#summary","ariaLabel":"summary permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Summary"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"The summary includes most of the information about the transaction."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"ul","properties":{},"children":[{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Booking status: If your transaction process uses availability, the\ntransaction will be in one of\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/references/transaction-process-actions/#bookings"},"children":[{"type":"text","value":"the different booking statuses"}]},{"type":"text","value":".\nThe booking status is different from the transaction status."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Booking period: If your transaction uses availability, the booking\nperiod will be the timeframe of this transaction. In case of a rental\nmarketplace, it will be the rental period of a sauna, for example."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Seats: If your listing has a specific number of\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/references/availability/#seats"},"children":[{"type":"text","value":"seats"}]},{"type":"text","value":" available, you will see how\nmany seats were booked as a part of this transaction."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Stock reservation status: If your transaction process uses stock, the\nstock reservation can be in one of the different\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/references/stock/#stock-reservation-states"},"children":[{"type":"text","value":"stock reservations states"}]},{"type":"text","value":"."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Stock reservation quantity: The amount of stock reserved in this\ntransaction."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Transaction ID: Unique ID of the transaction in the Flex database."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Transaction process: You can have multiple\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/transaction-process/"},"children":[{"type":"text","value":"transaction processes"}]},{"type":"text","value":" active in your\nmarketplace and each transaction process can have multiple versions.\nThis field specifies which process and which version the transaction\nuses."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Customer paid: This field shows how much money the customer paid. It\nalso includes a breakdown of the line items and the fee that your\nmarketplace collects from the buyer."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Provider received: This field shows how much money the provider will\nreceive for this transaction. It also includes a breakdown of the line\nitems charged and the fee that your marketplace collects from the\nseller."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"li","properties":{},"children":[{"type":"text","value":"Marketplace receives: This field shows the total of the customer and\nprovider fees to determine the total marketplace commission on the\ntransaction. Stripe’s fees are not separated and can only be viewed in\nyour Stripe dashboard."}]},{"type":"text","value":"\n"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"timeline","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#timeline","ariaLabel":"timeline permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Timeline"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"In the timeline, you see all the transitions that have been triggered so\nfar in the transaction as well as the time when they took place and\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/transaction-process/#transitions"},"children":[{"type":"text","value":"the actor who initiated each transition"}]},{"type":"text","value":".\nYou also see the possible next transitions. If the actor of the next\npossible transition is the Operator (you), you will be able to initiate\nthat transition in the timeline section."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"activity","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#activity","ariaLabel":"activity permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Activity"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/transaction-process/#users-interact-through-transactions"},"children":[{"type":"text","value":"All customer interactions in your marketplace"}]},{"type":"text","value":"\nare considered transactions in Flex. In the activity section, you will\nsee the history of the transaction. This includes all the transitions\nthat have occurred already, similar to the Timeline section, interwoven\nwith the communication that has happened within the transaction."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"The communication includes all the\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/references/transaction-process-format/#notifications"},"children":[{"type":"text","value":"notifications that have been sent"}]},{"type":"text","value":"\nas a part of the transaction process, the written messages between\nusers, and the reviews given at the end of the transaction, if\navailable."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h3","properties":{"id":"extended-data","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#extended-data","ariaLabel":"extended data permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Extended data"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"There are two separate sections for each type of extended data supported\nby transactions: protected data and metadata. You can read\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/extended-data-introduction/"},"children":[{"type":"text","value":"an introduction to Extended data"}]},{"type":"text","value":"\nto learn more about different types of Extended Data. Unlike with\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/console-manage-users/"},"children":[{"type":"text","value":"user cards"}]},{"type":"text","value":" and\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/concepts/console-manage-listings/"},"children":[{"type":"text","value":"listing cards"}]},{"type":"text","value":", transaction public\nextended data cannot be edited directly through Console. You can change\nexisting field values or even add new fields for the metadata, but,\nsince protected data is captured at specific points of the transaction,\nit is seared in the transaction information. Transaction related\nprotected data cannot be changed through Console."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"At the bottom of the transaction card, you find the Events section. It\ncontains a Flex CLI command that you can use to view all the events\nrelated to this transaction. Read more about\n"},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/how-to/view-events-with-flex-cli/"},"children":[{"type":"text","value":"viewing events with Flex CLI"}]},{"type":"text","value":" or\nvisit the "},{"type":"element","tagName":"a","properties":{"href":"/docs/legacy/references/events/"},"children":[{"type":"text","value":"Events reference in our Docs site"}]},{"type":"text","value":"."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"browse-and-search-transactions","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#browse-and-search-transactions","ariaLabel":"browse and search transactions permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Browse and Search transactions"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"You can use the filter function to find transactions based on what their\nlast transition was. If you want to find a specific transaction, it may\nbe easier to navigate to it through the user or listing interfaces."}]},{"type":"text","value":"\n"},{"type":"element","tagName":"h2","properties":{"id":"download-transactions-information","style":"position:relative;"},"children":[{"type":"element","tagName":"a","properties":{"href":"#download-transactions-information","ariaLabel":"download transactions information permalink","className":["anchor","before"]},"children":[{"type":"element","tagName":"svg","properties":{"ariaHidden":"true","focusable":"false","height":"16","version":"1.1","viewBox":"0 0 16 16","width":"16"},"children":[{"type":"element","tagName":"path","properties":{"fillRule":"evenodd","d":"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"},"children":[]}]}]},{"type":"text","value":"Download transactions’ information"}]},{"type":"text","value":"\n"},{"type":"element","tagName":"p","properties":{},"children":[{"type":"text","value":"You also have the option to download your transaction data as a CSV,\nwhich you can import to a third-party system."}]}],"data":{"quirksMode":false}},"headings":[{"value":"Transaction card","depth":2},{"value":"Summary","depth":3},{"value":"Timeline","depth":3},{"value":"Activity","depth":3},{"value":"Extended data","depth":3},{"value":"Browse and Search transactions","depth":2},{"value":"Download transactions’ information","depth":2}]}},"pageContext":{"slug":"console-manage-transactions","category":"concepts-management"}},
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